How TradeXcele collects, uses and protects your data.
Welcome to TradeXcele. Your privacy is important to us. This policy explains how we handle your information and ensure your data remains protected at every step.
By using the TradeXcele app or website, you agree to the collection and use of information in accordance with this policy.
We collect the following information to improve our services and provide a secure trading experience:
Important: We do NOT store bank account details, credit card numbers, or any off-chain payment credentials within the application.
We send push notifications for important account updates, security alerts, price movements, and platform announcements.
You can manage or disable these preferences at any time via your device's notification settings or from within the TradeXcele app settings panel.
We use industry-standard AES-256 encryption and secure login tokens to protect your data from unauthorized access.
Your private keys are stored exclusively on your device in an encrypted format — they are never transmitted to or stored on our servers. We operate a fully non-custodial model.
You have the right to request the deletion of your TradeXcele account and all associated personal data at any time.
To initiate the deletion process, please contact our support team via email. We will process your request within 30 days in accordance with applicable data protection regulations.
[email protected]If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to our support team:
[email protected]We aim to respond to all privacy-related enquiries within 48 hours.
